Make Your Case
The Folder Button, found just under the Question Mark Button, is quite unique. This feature allows you to perform several extremely important functions called Case Profiling. These profiles are designated as Active, Closed, and Special cases. They are a record of your experience–GOOD and BAD. The Active cases consist of those employees or suspects you are currently investigating. Closed cases are those that you have archived and no longer need to spend time dealing with. Special cases are those that, for some reason, offer a "unique" insight that would be very useful or important to the success of future cases.
Targeted Advice
To begin an Active case you complete a Create A New Profile form. This form offers "bits" of wisdom as you begin your sensitive investigation. You'll notice icons in the form of targets to the left of the questions. These targets are only activated when you want them to be. If you desire additional advice on the selected portion of the profile, then simply click on the target to the left of the question. A pop-up window (as shown here) containing "targeted" information will appear. As with other windows described earlier in the tour, this one can also be moved and resized. The Target Feature is also included in the Closed and Special case profiles (not pictured here.)