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FRONTLINE™: Employee Hotline

FRONTLINE™ is a proactive reporting tool, via the Internet, that is used by employees, as well as customers of member companies, to report violations, concerns, suggestions, etc., in an anonymous manner. The service is also used to provide reports of a positive nature. The reports are sent immediately to your secure Corporate Combat® site for review.
Here is how FRONTLINE™ works:
1. Each employee receives a FRONTLINE™ ID Card that contains the Internet address of www.8fix.com. In the CODE space provided, you write in the number that identifies your unit or location. You then distribute the cards to each of the employees who work at your location(s). Each location is identified with its own distinctive code number that is shared by all employees of that location. NOTE: Corporate Combat® has added www.8FIX.com to complement the 1-888-888-8-FIX toll-free service that many of its members are using to submit important and timely reports.
2. When the employee visits FRONTLINE™, he or she will be instructed to enter their location code and anonymously report whatever they are concerned about. Their report will appear on your home page. The report(s) will be accessible by clicking the FRONTLINE™
3. You must inform your CCI representative of the codes you select so they can be integrated into your personal site. This will allow you to retrieve reported information from each location that is affected by the program.
4. FRONTLINE™ Posters are also available as part of this program to raise the loss prevention awareness level of your employees.
5. FRONTLINE™ can also be used by your customers! Simply make the cards available to the customer, e.g., along with their receipt, or displayed on the counter next to the register, and they can use the site to report what they observed when visiting your business. Select a special code for customers only and write it into the code space. The customer code must be distinctively different than that of the location identification, and each location must have its own customer code. If you don't want to use a wallet card, the code can be displayed on the receipt itself that is provided to the customer upon completion of their transaction. It can be as simple as "Comments or Concerns" call 1-888-888-8FIX or visit www.8Fix.com."


WALLET CARD: After you click on the Wallet Card below you will be directed to a new webpage. Please type TEST1 in the code box when the page appears.

This is a demo only of how the reporting process works.

Sample POSTER (below)
Available in Spanish


Corporate Combat Frontline [CLICK HERE]
Or, click

Just The Facts for more detailed information!


F.A.C.E.S.™: Customer Hotline

Here is how F.A.C.E.S.™ works:
F.A.C.E.S.™ - Frontline Anonymous Customer Evaluation Survey is similar to FRONTLINE™ F.A.C.E.S.™ is a proactive reporting tool that is used by customers of member companies to report violations, concerns, suggestions, etc., in an anonymous manner. The service is also used to provide reports of a positive nature. If the customer chooses to, he or she can opt to leave their name if they desire a response to their report. Here is how F.A.C.E.S.™ works:

Each customer receives a F.A.C.E.S.™ card (exactly like the FRONTLINE™ Wallet Card that is provided to your employees.) The customer's card contains the Internet address of www.8fix.com

1. The customer and employee uses the same Internet address. In the CODE space provided, you write in the unique Customer ID Number that we provide you that will identify your unit or location. You then distribute wallet cards to your customers in whatever fashion you like. For example, simply make the cards available to the customer, e.g., along with their receipt, or displayed on the counter next to the register. Each location is identified with its own distinctive code number that is shared by those customers who visit that particular location. If you don't want to use a wallet card, the code can be displayed on the receipt itself that is provided to the customer upon completion of their transaction. It can be as simple as "Comments or Concerns" call 1-888-888-8FIX or visit www.8Fix.com."

2. When the customer visits F.A.C.E.S.™, he or she will be instructed to enter the code number that identifies the location they visited, and anonymously report whatever they are concerned about. Their report will appear on your home page.